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2008 Survey Results

2008 Survey Results Are In...

Viamedic Earns a 98-Percent Satisfaction Rating

survey results

Viamedic isn’t necessarily in the business of polling procedures or surveys, but we are in the business of customer service. And one of the best ways to ensure that our customers continue to choose Viamedic for their prescription needs is to ask our customers what they think.

So, that’s exactly what we did during a recent six-month survey that was administered on a volunteer basis. Once we reached a total of 650 participants, we tabulated the results.

Let’s just say the results were so incredibly positive that some readers of this article may question its authenticity. Viamedic’s response: we did not hire an outside firm to perform this “non-scientific” study. However, the survey was a very simple one, and the below results are 100-percent authentic.

* Some respondents did not answer every question, therefore total responses may be less than 650.

  • 100 percent of our customers said they found adequate information on our website (647 responses)
  • 99 percent of our customers said our FDA-approved/non-generic medications benefitted them (636 responses)
  • 99 percent of our customers said they would rather utilize our website again than go through their doctor to receive their next prescription (644 responses)
  • 98 percent of our customers said they received their prescription promptly (631 responses)
  • 98 percent of our customers said they would recommend Viamedic to a friend (648 responses)
  • 98 percent of our customers said they did not have any difficulty with our ordering process (650 responses)

Certainly, not many businesses, online or otherwise, can boast these types of customer satisfaction numbers. Viamedic’s strong sales numbers, and volume of repeat customers, bear these numbers out.

Rest assured that we have taken into account the comments from the small percentage of customers who were unsatisfied for any given reason. Viamedic’s goal is to earn your trust and your business, and we will strive to make our convenient, award-winning service even better.

Thank you for visiting our site!